01 Cancellations
All purchases are final. Once payment is processed and access to a digital product is granted, cancellation of the purchase is not possible.
We encourage you to review the product details carefully before purchasing. If you have any questions, reach out to us at [email protected] before placing your order.
02 Refunds
While all sales are generally final, we will consider a refund request only in the following circumstances:
- Duplicate payment - if you were charged more than once for the same product due to a technical error.
- Event cancellation - if a live webinar or event is cancelled by us and no alternative date or recorded access is provided.
- Technical error on our side - if a verifiable technical failure on our end prevented you from accessing a product you purchased.
Refund requests must be submitted within 7 days of the purchase date and include your order details and a clear description of the issue.
03 Non-Refundable Situations
Refunds will not be issued for:
- Failure to attend a live session or event
- Change of mind after purchase
- Accidental purchase where access has been granted
- Dissatisfaction with the content after access has been provided
- Inability to access the product due to your own device or internet issues
04 Contact Us
For all refund-related queries, please reach out to us using the details below. We aim to respond within 2 business days.