Forms & Surveys · Verified Alternatives

Best Delighted alternatives for 2026

Delighted is widely used for turnkey nps, csat, ces, and smileys feedback distribution across email, sms, and web links, with plans starting at $0/mo. However, teams often seek alternatives due to pricing escalations, complex interfaces, or specific feature requirements. Here is an independent, side-by-side comparison of the top 1 competitors.

At a Glance

Top overall pick: Survicate is our recommended alternative for multi-channel micro-surveys embedded in web apps, mobile sdks, website popups, and email newsletters (starts at $0/mo). Free tier option: Survicate offers a free plan. Delighted also provides a free plan.

Quick Comparison: Delighted vs Top Alternatives

Software	Starting Price	Free Tier	Best For	Action
Delighted Current Tool	$0/mo	Yes	Turnkey NPS, CSAT, CES, and Smileys feedback distribution across email, SMS, and web links	Official Site
Survicate	$0/mo	Yes	Multi-channel micro-surveys embedded in web apps, mobile SDKs, website popups, and email newsletters	Visit Survicate Deep dive soon

Detailed Breakdown: Top Delighted Competitors

#1 Alternative

Survicate

Multi-channel micro-surveys embedded in web apps, mobile SDKs, website popups, and email newsletters

Starting Price $0/mo Free tier available

Why choose Survicate over Delighted

You are a SaaS or mobile product team wanting in-app micro-surveys and PMF questionnaires
You need multi-question surveys with branching logic embedded directly into your digital product
You want to push survey responses directly into Mixpanel, Amplitude, or HubSpot user properties

Why stick with Delighted instead

You want a turnkey, standardized NPS, CSAT, or CES feedback program across email and SMS
You want automated survey throttling rules to prevent customer feedback fatigue
You operate an ecommerce store or retail business needing quick customer loyalty benchmarks

Key Features in Survicate:

Native mobile SDK for iOS and Android delivering lightweight in-app feedback promptsTargeted website widget triggering surveys based on user scroll depth, page URL, exit intent, or user identityOne-click email surveys where clicking a rating score in an email records the response immediatelyOver 125 pre-built survey templates covering Product-Market Fit (PMF), churn reasons, and feature requestsDeep bidirectional integrations with HubSpot, Intercom, Salesforce, Mixpanel, and Segment

Full head-to-head deep dive scheduled

Try Survicate Free →

About Delighted: Pricing, Limits, and When to Keep It

When Delighted is still your best option

Customer success directors, ecommerce brands, and service companies looking for simple customer loyalty tracking

Delighted starts at $0/mo. A free plan or tier is provided.

Visit Delighted Official Website →

Delighted Pricing Tiers

Free $0/mo
1 survey project
Starter $17/mo
1 project
Growth $224/mo
Multi-project support
Enterprise Custom quote
Custom response volumes

How to Choose the Right Alternative

1. Total Cost at Scale

Check subscriber, contact, or user seat tiers. Many tools appear cheaper on entry plans but escalate dramatically as database size or team seats expand.

2. Integration Ecosystem

Verify native integrations with your CRM, landing page builders, and analytics tools. Custom API work often costs more than the software subscription price difference.

3. Migration Effort

Evaluate historical data export capabilities, automation rebuild times, and domain reputation warmup requirements before making a switch.

Frequently Asked Questions

What is the best alternative to Delighted?

The leading alternative to Delighted is Survicate, which is best for multi-channel micro-surveys embedded in web apps, mobile sdks, website popups, and email newsletters and starts at $0/mo.

Is there a free alternative to Delighted?

Yes. Survicate offer a free tier. In comparison, Delighted also has a free plan.

Why do teams look for alternatives to Delighted?

Teams typically evaluate Delighted alternatives due to pricing changes, seat limits, interface complexity, or the need for specialised features like multi-channel micro-surveys embedded in web apps, mobile sdks, website popups, and email newsletters.

Planning a MarTech Migration or Tool Audit?

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