In 2024, 62% of email teams took two weeks or more to produce and deploy a single email.
Source: Litmus, State of Email 2026 (2024)
Email is the channel you own, which is why its numbers get quoted so often and mangled so badly. Every figure here comes from the organisation that ran the survey or owns the data, with the year it describes.
Welcome emails achieved an average open rate of 83.63%, the highest of any email type in GetResponse data.
GetResponse, 2023The average email open rate across all industries is 35.63% and the average click rate is 2.62%, based on Mailchimp data.
Mailchimp, 2023Validity found that roughly one email in every six sent by legitimate marketers never reaches the inbox.
Validity, 2024Automated emails drove 37% of all email-driven sales from just 2% of total email volume in 2024.
Omnisend, 2024Automated emails outperform manual campaigns with 52% better open rates, 332% higher click rates, and 2,361% better conversion rates.
Omnisend, 2024In 2025, email automations made up just 2% of sends yet generated 30% of revenue, at 16x the per-send rate of campaigns.
Omnisend, 2025Email production speed has accelerated sharply. In 2024 most teams still took two weeks per email; by 2026 the majority deploy within three days. AI-assisted workflows are the clearest driver. Ecommerce open rates have risen for five consecutive years, reaching 30.7% in 2025, even as click rates have dipped -- a pattern that points to more intentional, higher-value clicks rather than casual browsing.
In 2024, 62% of email teams took two weeks or more to produce and deploy a single email.
Source: Litmus, State of Email 2026 (2024)
By 2026, 78% of email teams take three days or less to produce and deploy a single email.
Source: Litmus, State of Email 2026 (2026)
Ecommerce email open rates hit 26.6% in 2024, marking a fourth straight year of consecutive gains.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Ecommerce email open rates rose to 30.7% in 2025, the fifth consecutive year of growth.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2025)
GetResponse analyzed more than 4.4 billion email messages sent by its customers in 2023 to produce its 2024 benchmarks.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
Advanced AI adoption in email correlates with 54% higher odds of WCAG compliance and 52% higher odds of meeting the European Accessibility Act.
Source: Litmus, State of Email 2026 (2026)
Omnisend's 2025 report draws on 24 billion emails and hundreds of millions of SMS and push messages sent in 2024.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Most marketing leaders place email ROI in the $10-$50 range per dollar spent, but a meaningful share exceed $50. The spread is wide because measurement is inconsistent -- 21% of leaders still do not measure ROI at all. Advanced AI adoption is the strongest predictor of reaching the top bracket: teams using AI for segmentation, testing, and send-time optimisation are 75% more likely to exceed a 45:1 return.
35% of companies receive $10-$36 in return for every $1 spent on email marketing.
Source: Litmus, The ROI of Email Marketing (2025)
30% of marketing leaders receive $36-$50 in return for every $1 spent on email marketing.
Source: Litmus, The ROI of Email Marketing (2025)
A small share of email marketers, 5%, earn over $50 back for every dollar they invest.
Source: Litmus, The ROI of Email Marketing (2025)
Fewer than a quarter of marketing leaders, 21%, still skip measuring email ROI, down from 36% in 2023.
Source: Litmus, The ROI of Email Marketing (2025)
Email marketers who use advanced AI are 75% more likely to hit ROIs above 45:1, per the Litmus State of Email 2026.
Source: Litmus, State of Email 2026 (2026)
Email marketing delivers returns between 10:1 and 36:1 for most companies, according to Litmus research.
Source: Litmus, 2025 State of Email Crossover Recap (2025)
Open rate benchmarks vary widely by platform because Apple Mail Privacy Protection inflates counts for Apple Mail users. GetResponse and Mailchimp figures shown here reflect their respective datasets; neither is wrong, but they are not directly comparable. Click-to-open rate and click-to-conversion rate give a cleaner signal of genuine interest than raw open rates.
The average email open rate across all industries is 39.64%, based on GetResponse customer data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
The average email click-through rate across all industries is 3.25%, based on GetResponse customer data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
The average email click-to-open rate across all industries is 8.62%, based on GetResponse customer data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
The average email unsubscribe rate across all industries is 0.15%, based on GetResponse customer data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
The average email bounce rate across all industries is 2.33%, based on GetResponse customer data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
Welcome emails achieved an average open rate of 83.63%, the highest of any email type in GetResponse data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
Newsletter emails average a 40.08% open rate and triggered emails average 45.38%, based on GetResponse data.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
Triggered emails achieve an average open rate of 45.38%, higher than newsletters or standard campaigns.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
The average email open rate across all industries is 35.63% and the average click rate is 2.62%, based on Mailchimp data.
Source: Mailchimp, Email Marketing Benchmarks and Metrics (2023)
Non-profit organisations achieve the highest average email open rate at 40.04% and click rate of 3.27%, based on Mailchimp data.
Source: Mailchimp, Email Marketing Benchmarks and Metrics (2023)
Ecommerce emails average a 29.81% open rate and 1.74% click rate, among the lowest of any sector in Mailchimp data.
Source: Mailchimp, Email Marketing Benchmarks and Metrics (2023)
Education and training emails average a 35.64% open rate and 3.02% click rate, based on Mailchimp data.
Source: Mailchimp, Email Marketing Benchmarks and Metrics (2023)
Business and finance emails average a 31.35% open rate and 2.78% click rate, based on Mailchimp data.
Source: Mailchimp, Email Marketing Benchmarks and Metrics (2023)
Ecommerce email click-to-conversion rates grew by 27.6% in 2024, reflecting higher-intent clicks.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Ecommerce email click-to-conversion jumped 53% year on year in 2025, rising from 5.9% to 9%.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2025)
Global inbox placement declined slightly in 2024, driven largely by a near-doubling of spam placement rates across Q1 to Q4. Gmail, which handles almost half of all consumer mailboxes globally, remains the strongest deliverability environment at 92.6% inbox placement. Microsoft is the toughest major provider at 77.7%. The most actionable finding is DMARC: adoption grew 70% in Q1 2024, but over 90% of new adopters used the permissive 'None' policy that provides no real protection against spoofing.
Global email inbox placement averaged 83.5% in 2024, with 6.7% going to spam and 9.8% missing.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Validity found that roughly one email in every six sent by legitimate marketers never reaches the inbox.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Global email spam placement rates almost doubled from Q1 to Q4 2024, rising from 4.5% to 8.6%.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Gmail accounts for 47.3% of global consumer mailboxes and achieved a 92.6% inbox placement rate in 2024.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Microsoft (Outlook/Hotmail) accounts for 30.2% of global mailboxes and had the lowest inbox placement at 77.7% in 2024.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Europe achieves the best regional email inbox placement at 89.1%, the highest-performing global region.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
The US has an email inbox placement rate of 85.0%, six percentage points below countries requiring double opt-in.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Permission-based email senders bounce roughly 1.5% of sends, pushing the apparent delivery rate to around 98.5%.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
DMARC adoption grew 70% in Q1 2024, but over 90% of new adopters set the policy to None, leaving them exposed to spoofing.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
Global email inbox placement was 84.8% in Validity's previous benchmark report, before declining to 83.5% in 2024.
Source: Validity, 2025 Email Deliverability Benchmark Report (2023)
GetResponse data shows a typical email spam complaint rate under 0.01%, well below mailbox provider thresholds.
Source: GetResponse, 2024 Email Marketing Benchmarks (2023)
Yahoo/AOL accounts for 7.5% of global mailboxes and achieved an 86.4% inbox placement rate in 2024.
Source: Validity, 2025 Email Deliverability Benchmark Report (2024)
The gap between automated and campaign performance is substantial. A 2% share of email volume driving 30-37% of sales is the single most striking pattern across Omnisend's multi-year dataset. Abandoned cart, welcome, and browse abandonment sequences account for the bulk of those automated orders. Back-in-stock emails are the standout for open and conversion rates. Teams that have not yet invested in automation workflows are leaving significant revenue on the table.
Automated emails drove 37% of all email-driven sales from just 2% of total email volume in 2024.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Among automated email clicks, one in three results in a purchase, versus one in 18 for regular campaigns.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Automated emails outperform manual campaigns with 52% better open rates, 332% higher click rates, and 2,361% better conversion rates.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Triggered back-in-stock emails recorded a 59.19% open rate and a 5.34% conversion rate in ecommerce during 2024.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
Abandoned cart, welcome, and browse abandonment emails accounted for 87% of all automated email orders in 2024.
Source: Omnisend, 2025 Ecommerce Marketing Report (2024)
In 2025, email automations made up just 2% of sends yet generated 30% of revenue, at 16x the per-send rate of campaigns.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2025)
Automated emails reached a 38% open rate in 2025 and generated $2.87 per email, compared to $0.18 for campaign emails.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2025)
Automated emails generated $2.87 per email sent in 2025, compared to just $0.18 per scheduled campaign email.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2025)
Back-in-stock emails delivered the highest automation conversion rate at 6.46% in 2025.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2025)
Automated emails achieved a 42.1% open rate, 5.4% click rate, and 1.9% conversion rate in 2023, far exceeding campaign benchmarks.
Source: Omnisend, Email Marketing Statistics 2026: Key Insights (2023)
It depends on the platform and industry. GetResponse reports a cross-industry average of 39.64% based on 4.4 billion emails analyzed in 2023. Mailchimp's December 2023 benchmark puts the all-user average at 35.63%. Open rates are inflated by Apple Mail Privacy Protection, so click-based metrics give a more accurate picture of genuine engagement.
According to Litmus's State of Email 2025, 35% of companies earn $10-$36 for every $1 spent and 30% earn $36-$50. Only 5% exceed $50 per dollar spent. Marketers who use advanced AI are 75% more likely to exceed a 45:1 ROI, per the Litmus State of Email 2026.
Validity's 2025 Email Deliverability Benchmark Report found that one in six legitimate marketing emails fails to reach the inbox. Globally, the inbox placement rate averaged 83.5% in 2024, with 6.7% going to spam and 9.8% going missing. Europe leads at 89.1%; the US sits at 85.0%.
Omnisend's 2025 Ecommerce Marketing Report found automated emails outperform scheduled campaigns with 52% better open rates, 332% higher click rates, and 2,361% better conversion rates. Automated emails drove 37% of all email-driven sales from just 2% of total email volume in 2024.
GetResponse reports an average click-through rate of 3.25% across all industries, based on 4.4 billion messages analyzed in 2023. Mailchimp's December 2023 benchmarks show a 2.62% all-user average. Click rates vary significantly by industry and email type -- triggered emails and welcome emails consistently outperform standard newsletters.